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We stayed at the facility several years ago. What a mistake. The room was musty and smelly, the restaurants were either closed or had lines so long you had to eat dinner at 5 pm if you couldn't wait until 10 oclock at night. The help was terrible. I knew we were in trouble when my mother's suitcase never showed... more
Westin Our Lucaya 11/14/08-11/20/08 My first impressions of this resort were much better than anticipated after reading some negative reviews on this site. The lobby was tropical and lovely. The staff was friendly at check in. We arrived before 3:00 and our room was ready. The rooms are not 4 star, but seemed to be very clean. The Heavenly Beds... more
We travelled as a group of 12 ; 2 families of 5 people plus my husband and myself. We stayed at the Royal Towers to be closer to the water parks for the kids. From the airport, we took a mini van taxi that cost us $70. Others were charging $150 for the 12 of us. You gotta bargain. Generally... more
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