I wish there were an opportunity to rate Barcelo twice! Monday through early Friday, the rating would be a high4. Late Friday to late Sunday the rating would be a 1. Why? On weekends, day trippers and weekenders "flood" this resort, making the noise impossible, the food unacceptable and the bars so crowded and noisey that you try to find... more

I returned from my holiday last week and debated if I should write a review as it was my first All Inclusive experience. I have decided to write a review in hopes that it may encourage updating of the facilities. I would give the hotel a 3 star rating. The food was good and the staff were young and pleasant.... more

I'm gonna try to keep it short!!!! My hubby & I went from Nov. 1---to the 8th. arrived early- 10:30 am . but had shorts & bathing suits in carry-on-(check -in was so easy) We did have to wait for our room (wich we expected) we met the rep. early & then had lunch at the buffet. (best food ever)... more

Stayed at the Barcelo in Puerto Plata Nov 1-8 and had a wonderful vacation. I was skeptical after reading so many bad reviews which were all bogus. We were 2 couples and we were given the Master Suite in the Premium Club. Our suite consisted of 2 bedrooms, 2 bathrooms, living room, dining room and 3 balconies. The check in... more

Our group of 9 people ranging in age from 18 to 67 just returned from one week at the Barcelo Puerto Plata and we were pleasantly surprised after reading some of the horrible reviews. We had the most amazing vacation ever! My husband and I went down to celebrate our silver wedding anniversary with our family and friends and we... more

We just got back home this week; vacation was better than average, the hotel was nice and the staff was very polite, only problem with the staff was the limited communication, not many spoke English but then again who am I to complain I was in there country and they speak Spanish,, next time I will learn a little Spanish... more

We stayed at the Barcelo from 1st-15 Oct and when we arrived at the hotel reception there was no problems with checking in as we arrived on a wednesday i thought this was proably why it was quick,we had stayed here before 2 years ago,so we know that the locals come into the hotel at the weekend. Was taken by... more

this place is the worst I have ever been into! totally disaster, rude staff, horrible rooms and service is nothing compare to other resorts I' been to in Dominican Republic. I wasn't expecting a 4 start hotel but at least some good service, I guess I have been spoiled by the service I got at lifestyle and blue bay villas... more

We booked this holiday back in March and then during the summer decided to get married whilst on holiday giving us 13 weeks to get everything organized and sorted out. Direct holidays gave us little guidance before very helpfully telling us that they was unable to organise it in such a narrow timeframe and was unwilling to take this on... more