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Wyndham Nassau Resort & Crystal Palace Casino

  • Class: 3 of 5
  •  | 
  • Rooms: 867
West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island
Oceanfront resort featuring Art-Deco design and cruise-ship decor-Spiral water slide- Comfortable guestrooms with panoramic views.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates and Availability: $225 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 655 traveler reviews
  • What to Expect:
    • 3.5 based on 392 reviews Rooms
    • 3 based on 390 reviews Service
    • 3 based on 389 reviews Value
    • 3.5 based on 392 reviews Cleanliness
    • 4 based on 137 reviews Pool

Reviews of Wyndham Nassau Resort & Crystal Palace Casino

( 1-10 of 658 )
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1 of 5 stars
North Carolina
Nov 16, 2008

We stayed at the Wyndham for three nights and from the minute we arrived we did not have a single positive experience. - Customer service was TERRIBLE. Extremely slow, unwelcoming, unaccomodating and unfriendly. We visited the hotel during peak season and when we arrived we realized that the entire pool/beach area was under construction...renovations are understandable, but why schedule it... more

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2 of 5 stars
bccw1629
Nov 14, 2008

We just came back from visiting Nassau (Nov 8-12 2008). We stayed next door at the Sheraton but got a tour of the Wyndham as a potential location for our wedding guests to stay. All the rooms and corridors have been renovated - new carpet, bedding, furniture. The architecture of the building is 70's and so the building will always... more

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2 of 5 stars
New York City
Nov 11, 2008

This hotel is simply dated. The pool is being renovated as of the end of October so you have to go next door to the Sheraton to use the pool. The rooms are clean (but curtains, bed spread etc. are old) and have new flat panel tv's but that is all that is new. The furniture throughout is old and... more

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2 of 5 stars
Ocean County, NJ
Nov 7, 2008

Disappointed to learn on our arrival (earlly Nov 08) that the pool area was closed for renovations. Guests were allowed to use the facilities of the adjacent Sheraton, which were OK, but not what we expected. New pool area will have a dance floor in the pool with an area for live band up on the water slide, We had... more

Oct 29, 2008

Just returned from a week at the Wyndham. Enjoyed it very much. I have to agree, that check-in was extremely long, took over 50 minutes, only to get to our room and find that someone had checked out only minutes before! Had to wait for the room to be cleaned but didn't want to change rooms, as I had a... more

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4 of 5 stars
New York City
Oct 29, 2008

We booked via Expedia or Orbitz (don't remember which) for 5 nights at a rate of $187 per night. I knew there would be an additional $15 daily charge for internet service, but did not expect other charges ("Government Room Tax, Tourism Levy, Maid Gratuity and Resort Fee") to total $52 per night, in addition to the $15 internet fee.... more

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3 of 5 stars
Massachusetts
Oct 15, 2008
1/1 found this review helpful

This is my second trip to the Wyndham Nassau. The first time was in 2004, since that trip the hotel has done a minor upgrades to the rooms. The new flat screen tvs were a great upgrade. Over all the hotel was not much more impressive than the last visit. However, a fantastic addition was their new asian restaurant. The... more

Sep 30, 2008
2/2 found this review helpful

Before we left I read all the reviews on Trip Advisor and I have to say I think some people complain too much.. I have been to 26 countries and for $400 (round trip airfare + 3 nights hotel) I was pleased.. Christ, you are in the Bahamas.. Our first day there the weather was perfect and we spent the... more

Sep 16, 2008
1/2 found this review helpful

Overpriced food----The air cond. motor went out our 1st night, and we were downgraded to 2 queens, from a king (they said all the rooms were full, and it wasn't that crowded). Much smaller room. The beach is GEORGEOUS. 80% of the staff is not that friendly. Stay away from the straw market, unless you have the patience of Job....very... more

Sep 10, 2008
1/2 found this review helpful

I work in the travel industry and have been to many places all over the world and stayed in many different types of accommodation but this is the worst holiday I have ever had The hotel and rooms looked lovely on the website but in reality were nothing like they were shown. We waited half hour to check in and... more

Reviews of Wyndham Nassau Resort & Crystal Palace Casino

( 1-10 of 658 )
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Wyndham Nassau Resort & Crystal Palace Casino Also Known As

Address: West Bay Street, Cable Beach | PO Box N-8306, Nassau 33312, New Providence Island