On reading a review about the experience of a guest booking using Starwood Points to stay at this hotel, my husband and I approached our stay with some trepidation. We also used our points. However, the experience could not have been more positive. We arrived first thing in the morning, and were give a junior suite within half an hour.... more

We traveled with a tour group and stayed in many lovely hotels. Our room was a bit smaller than some we had, but bigger than the smallest one we had. Service was great. The outside blinds that lowered & closed or opened & raised with the flick of a switch were nice. Plate of fruits was waiting for us when... more

We stayed at this hotel on our honeymoon August 4-8 then took a train to Prague. The hotel is very nice, but the best part is it's great location! We booked the room through Starwood American Express points. Even though we stayed at this grand hotel we were still travelling on a budget and the location on The Ringstrasse helped... more

I was lucky enough to stay in this hotel for 9 nights in June of 2008. I just about had to pinch myself every day because it was so beautiful, I had trouble believing I wasn't dreaming. The junior suite I was in faced the front of the hotel and had a lovely balcony. The room itself was huge and... more

We stayed in the Imperial for three nights and then went out of Vienna. We were so disappointed in the next hotel that we cancelled further nights and returned to Vienna and to the Imperial. It was simply the most gorgeous, comfortable, and luxurious of hotels. Formerly a palace. Close to all that Vienna has to offer. The only downside... more

I would love to give this hotel a five star rating, as it is indeed beautiful, but I encountered some problems which were not handled well at all. I have stayed in many 5-star hotels in the world and know what what 5-star service should be like. As I have elite status with Starwood and was celebrating a special ocassion,... more

We had reserved a corner suite at the Bristol down the street and somehow the Bristol located a reservation that was for a lesser room in their hotel. They promptly brought us to the Imperial. The Imperial staff was wonderful. Their accomadations are beautiful They were able to place us in a one bedroom suite which was beautiful butof course... more

This is by far one of the most posh hotels I ever stayed in. Very nice rooms, excellent interior, location and service. Stayed there for one night on business and was very pleased with the level of service offered. more

The somewhat unimposing lobby belied the wondrous luxury of our room which was matched by the service provided by the hotel's staff. The buffet breakfast (included in the price of the room) was exceptional. The hotel is conveniently located and anxious to please. We were very impressed by the private car tour they arranged for us through the environs of... more