i stayed at this hotel for the duration of a business trip, i booked an executive room with sea view, i got a dingy little dark poorly lit single room with a verrry loud extractor fan in close proximity.. thinking the reception were taking the mick, i requsted a different room, the look of 'can't really help' on the receptioninst... more

Booked the hotel 2 months previously via Last minute.com as a surprise birthday present for my mother. Specifically booked an executive, twin bedded seaview room and paid in advance.On arrival the receptionist was a bit perplexed asking if we had booked two rooms but then handed me the key to a room which I found to be a double bedded... more

We arrived at the Hotel about 10.30 a.m. in the pouring rain and stood at reception for some time, the porter drew the attention of a rather a terse receptionist who informed us that we could not book in until 2.00 p.m. no mention of would you like a cup of tea etc, just that we could leave our cases.... more

There was nobody at reception when we arrived. After several minutes, an unpleasant receptionist arrived from the adjacent office - though she could quite clearly see us waiting for her attention. We arrived at 11.30, and despite the torrential rain, were told we could leave our luggage, but the room would not be available till 2pm. No offer of a... more

Have just returned from a week's stay at the Chesterhouse. The first room we got had the loudest extractor fan in the world outside the window. Some rooms also have thin partitions, so our neighbours could be heard periodically chatting through the night. Complained and got a better room, but that was facing the sea front and Jaks Bar opposite... more

On arrival to our room the first thing I noticed was the mis- matched furniture, the bathroom was none to clean, the shower tray had a build up of residue that came of with a good scrub,the grouting on the tiles is black and unappealing,their were long black hairs on the tiles (I am blonde and my husband is bald... more

My husband and I stayed at this hotel for 2 nights in April. As it was only 3* we decided to book one of the better rooms - an executive room with a sea view - and we weren't disappointed. Our room was very spacious and had recently been re-decorated. It had 2 huge bay windows from which we could... more

Booked this hotel as a 2 star hotel and was amazed, we had a sea view room which was huge, very clean with crisp white bedding and a clean bathroom with a power shower and large corner bath.the hotel staff were very accomodating and placed our valubles in the hotel safe on request. The bar and restaraunt which is in... more

Our stay at the hotel booked as a packaged with GrandUK holidays .Was awful the room was dismal and out side of the window was a large extractor fan which erupted at 7-00am and nearly shot us out of bed .Meal times where chaotic with large numbers of people falling over one another to get luke warm food off a... more