Stayed at this hotel because I needed to stay in town for a work project. I have stayed here previously before they renamed it, used to be the Carlton Crest. Service: The property is actually two hotels in one, one tower is the 4.5star side and the other is the 3.5/4 star side. Reception was quite busy and had a... more

I stayed here last weekend, and booked it through Last Minute. They advertised a 4.5 star rating, but upon arrival- the concierges did not even offer to take my bags into my room. The car park was out of the way, as I had to use two lifts and walk 50m to get to my hotel room. Also, the car... more

A comfortable hotel in a very central location - the room was fine and staff friendly helpful and courteous. Bistro restaurant good for evening meals and reasonable value. Relaxed stay with no problems more

Stayed for 3 nights while attending a conference. I was actually pleasantly surprised and it made me more optimistic about mid-range hotels. All the staff I dealt with were extremely friendly and helpful (this is usually where mid-range hotels fall down). The room was very comfortable - good bed, new furniture and a new flat screen tv. The bathroom didn't... more

Stayed at this hotel previously when it had a different name. Quite close to the main shopping area. Hotel is quite old, but decent enough for business travel. more

stayed here because my Air Pacific-Qantas flight to Fiji was cancelled. The room was big and cozy, but attitude of staffs were quite bad. Food at restaurants for the both of breakfast and lunch was not good,too. Among all, the service at the restaurant where we had lunch was terrible. No welcome feeling, they just put dishes on the table,... more