I stayed at the Clarion for a stopover in Mackay earlier this month and found everything to be as expected for this price range and standard of accommodation.The Hotel is about 4-5 kms from the main centre of Mackay and is situated on the Marina looking out to the Ocean.The Room was well laid out and the Bathroom was clean.The... more

Let me start of by saying most hotels in Mackay seem to be very overpriced and the Clarion is cetainly no exception. Whe you are charging your customers over $200 a night for a standard room you would hope that the service and amenities where of a high standard. The service levels are ok, but certainly nothing above average. The... more

We last stayed at the Clarion in July. The rooms are nice and the hotel is in a beautiful position at Mackay Marina. Everytime we have stayed with out 2 young Boys we have had problems with the staff. They are very unattentive and not helpful at all. One stay we had we were spoken to so poorly by a... more

Firstly, I'll declare my bias...I got upgraded to the penthous executive suite and still paid bottom of the line rack rate, so it was obvious that I enjoyed my stay. Obviously my room/s were brilliant, but the swimming pool area and cafe are 1st rate. Great location. Would recommend staying here, even in the standard rooms. more

I have stayed here 4 times since it opened as a business customer - last trip we negotiated a special rate for one extra night as I needed to stay on one more night. This was all confirmed by phone before I arrived. On check out the rate was not honored and I was treated as a complete lier! I... more

Rooms: new and spacious, free laundry facilities (new equipment). Staff: friendly and helpful. Dinner at restaurant: excellent: haute cuisine. I had a great steak with truffel ravioli and asparagus. Good hotel does not make up for a terribly boring place. Don't go to Mackay if you don't have to. more

I stayed here for about 8 days in December, 2006. This hotel is north of the main business district of Mackay. If you have business in central Mackay, hire a car or be ready to pay $15+ AUD for a cab to downtown Mackay each time you want to go there. Being outside the main downtown of Mackay allowed the... more

This hotel is situated at the Marina and on the waterfront overlooking the Whitsunday Islands. The marina waterfront is a new development which consists of numerous new apartments, restaurants and cafés. There is an excellent walking track around the marina and along the surf patrolled beach. The hotel is not in town but approx 5 minutes taxi drive from the... more

Fantastic property with great views. Coming from Brisbane for work. We were not expecting this level of hotel & service, Great staff nothing was a problem, Needed a lift in to town as husband had car and reception arranged without any worries. Best one week stay in a long time. more