Been here 6 times now..the staff are freindly..its clean.. a two star hotel with a three star service..the management discovered we had been married 40 years during our stay(family informant) and presented us with 2 bottles of champagne at exactly the right time beside the swiming pool...NOW THATS NOT BAD ..Considering we paid £112 each half board ...About the food... more

I booked this hotel for one week, having payed 59 EUR/night, double room, halfboard. The price was rather low for that period of year. Breakfast was very simple and adequate, but dinner buffet was very very good for a 2-star hotel. Different food every night, consisting of three main courses, salads, fried potatoes, some second courses, malloricas specialties (like paellas... more

We have just returned from a week at the Palma Mazas. Upon arrival we were made to feel very welcome by an English receptionist Teresa. The hotel was fantastic with on site pool and nearside bar. The children loved the hotel but we were disapointed when were told by the receptionist that they were unable to provide a cot for... more

We stayed at this hotel about 2.5 years ago and enjoyed our stay here, hence us returning. It is fine for a 2 star hotel, nice and clean, food ok, you could always fine enough to eat, although breakfast got a little boring, rolls and cold meat and cheese. I always bought my own cereals down and then had toast... more

We spent a week at the Palma Mazas and have just returned. Having read the reviews on this site I was dreading the holiday but decided to keep an open mind. We have had a marvellous holiday, the hotel is clean and the staff are really helpful and friendly including the hotel dog! The food is very good for a... more

A 2 star Hotel! That is all you get! Weather was wet all week, (not hotels fault i know) Food was really bad...Wife and 3 others had food poisoning the week we were there! Food was unrecosnisable at times with no real variety even after asking the Management. Chicken legs bled on the plate, Cold soup and food every day.... more

It is a 2* hotel and that is what you get...so for those who think they are getting 3 to 5* you'll be dissappointed...I thought it was great!! quiet,very hot,small pool and handfull of sun loungers,waiters were a laugh and worked well,clearing ashtrays and empties etc quite often..points to do straight away..hire a fan as there is no a/c in... more

Myself and a friend, both early 20's spent a week in the Easter holidays in Arenal. The hotel Palma Mazas is a clean, basic place with generally rude staff, especially the cleaners, who think nothing of letting themeselves in your room whilst your still getting ready! Apart from one English lady who couldn't have been nicer. The food was fine... more

We went to this hotel in september, 3 girls in the late 20" s. We have never had a holiday like it. We went hb but we tried the restaurant twice and vowed we would never go back!!!. it was the same every night ravioli, fish or burgers!!! usually burnt. Breakfast was usually hard bread and yougarts!!!. The staff were... more