Dingy, overused hotel. Had a late arrival & had a very bad experience in the hotel restaurant. Rude, slow staff, who wanted to close up, but they were supposed to be open another hour. Prices to eat were unbelievably HIGH. We compared later to other places and it was at least double in cost. DO NOT EAT there if you... more

We had wanted to visit Krakow for some time as friends had told us many good things about the city. We had booked flights with Easyjet from Liverpool months earlier for the first weekend of half term, in order to take advantage of their best fares. Our booking of the Novotel Centrum was fairly late, but we had very good... more

We booked this short stay with Riviera Travel and never having used this company before we just hoped that it was a good hotel. We need not have worried the hotel is fantastic. It is clean, the food excellent, staff very welcoming and their English Language was brilliant. It was not possible to change currency in this hotel but there... more

Just had a great weekend at the Novotel. This is a very clean comfortable hotel with good staff in a great location about 15 minutes walk from the main square. The Novotel overlooks the river and the castle. The rooms are spacious and well equipped, the breakfasts have a good selection to suit all tastes. Make sure you make use... more

Just spent 3 nights at this hotel ideally located and within 15 minutes walking distance of the Market Square which is surrounded by restaurants, cafes and bars. The room, not luxurious, was spacious enough, clean and with a view of the Castle. Staff were extremely friendly and helpful and we received a complimentary guide book of Krakow after checking in.... more

This hotel is situated on the edge of the old city. We have stayed there many times over the past four years, because of its location, friendliness and facilities. It is purpose built, not a conversion, and the Novotel and its sister hotel Ibis are a single structure. You can get to the Airport either with (crowded) bus 292 outside... more

I returned yesterday from a 4 day holiday with my husband and 13 year old daughter to Krakow and we can't wait to go back. We usually go on resort holidays to the med or canaries but after this holiday we feel that we want to do this sort of thing in the future. THE HOTEL: Approx 20 minute taxi... more

Just returned from a 4 night city break at the Novotel Centrum in Krakow. Like many other reviews I could find no fault with this excellent hotel, the breakfast including hot buffet together with the usual 'continental' style. The rooms were of a good size and cleaned daily. Krakow itself is a lovely city and offers many attractions, including the... more

I cannot fault this hotel, it is a 4 star hotel and fully justifies its 4 stars, I have stayed at other so called 4 star hotels that simply cannot compete. The hotel is opposite Wawel castle, about a 10 walk to the old town and about 20-25 mins to the train station. The hotel is clean and modern, the... more