We checked in in the late afternoon, well after check in time. It was over an hour before they were willing to give us keys/rooms. That would be annoying enough, but they spent the time trying to sell us on an "upgrade" to an executive floor, in which case we we could get into our rooms right away. I really... more

We stayed here when we came to Guatemala to finalize the adoption of our wonderful, long-awaited baby girl. We found everyone at the Clarion to be helpful and customer-service oriented. We especially loved Gloria, the woman who made up our room each day. She is such a sweetie. Our adoption agency has a hospitality suite at the hotel, too, and... more

I was here on business and had a very good stay at this hotel. I'm finicky about cleanliness and had no problems with this hotel - my room and the public areas were spotless. I was on a higher floor and heard street noise only one night out of seven, but people travelling with me stayed on lower floors were... more

My wife and I stayed her on a trip to visit our adoptive daughter. We have visited gautemala several times and have stayed at the most highly rated hotels. We think this is the best value and the most comfortabe hotel we have stayed in. We are quite surprised that it is not more popular with families. The suite made... more

My husband, 10 yr old son, and I stayed here for 4 nights. We had a beautiful corner suite. The room was very clean. The majority of staff spoke English which was helpful as my High School Spanish is rather limited. I enjoyed the fact that they would help me when I tried my Spanish. The only downside is there... more

Great hotel with excellent views. It is centrally located in Zone 10. Rooms are spacious. For any extended stay or after staying in less comfortable conditions, this hotel would be a treat. more

Stayed 3 nights/4 days. Arrived early morning and front desk was able to provide us with one of our rooms for early check in, which was nice. First room was on 4th floor. Carpet was dated, needs to be cleaned or replaced. We were surprised by the size of the suite, being much larger than expected. Beds were ok, not... more

My husband and I stayed at The Clarion on the first two nights and again on the last night of our trip to Guatemala. Our first night there was in a corner suite on one of the top floors. The bedroom had huge windows along two walls which gave us a stunning view of the city. During both stays, our... more

Very clean, nice bed, good amenities. The resturant was very good and the waterfall was great. It was in walking distance to just about everything in Zona 10, with a bank very close by. The breakfast was very nice and I would love to stay here again. A good introduction to Guatemala city. more