In a country where outstanding service and detailed attention to customer needs are commonplace, the Inter-Continental nonetheless stands out as one of the best hotels at which I have ever stayed in more than eights years of frequent visits to Guatemala City. The best points: Exceptional, polished service from every staff member Great location Very high quality food in the... more

This hotel is an excellent option for all travellers, specially the business traveler. the courteous and very professional staff makes this hotel your home away from home. Also, the excellent location in the middle of the entertainment district is ideal for the best restaurants and nightlife in the city. I would not hesitate to recommend the Intercontinental Guatemala as your... more

Loved both my weekend stays at this hotel. Was very good value for the level of service and facilities I found here. Was upgraded to a better room and offered early check-in and late check-out both times. Beware of concierge offered to book transport - the hotel cabs are expensive - better to ask them to book you a yellow... more

Which is something you can't always say about Guatemala. Stayed here for 6 nights and used GC as a base to explore the highlands. The Cafe De La Paix - apparently the only franchise of the legendary Parisian cafe - should be much better than it is. The Japanese restaurant is very good. Rooms are clean, comfortable and spacious. Internet... more

World-class property in GC, with lovely rooms, fantastic king bed with Luxury thread-count Egyptian cotton sheets. Service througout property was friendly and professional. An excellent buffet breakfast spread was included in our rate. Location in GC's safe and secure Zona Viva a plus. Free shuttle to and from GC Airport. No complaints here. more

The checkin was good. I was booked into room 1424 and it was a nice corner room but the room was cold plus I tried to have a hot shower but the water was just luke warm not matter how long I let the water run – it was like this at 8pm then the next day at 4am and... more

As typical to the Intercontinental hotel, comfortable rooms and soft fluffy comforter, soft king size bed, great staff at check in and around the hotel. Free drink tickets to use in the bar during happy hour. Pool area was nice, but we were very disappointed that the Jacuzzi was broken, and the water in it was ice cold since that... more

We stayed at the Real Intercontinental Guatemala, Guatemala City for one night on our way home from Panama. We were charged as booked at check-out. However, when we received our credit card bill we discovered that an additional charge of $327.66 was made at check-in. First we called the Intercontinental 800 number where we made the reservation. They said we... more

The best option for staying in Guatemala City. Service, acommodation and lication is just the best of the best. Dine at Tanochis and you'll experience the best Japanese food in the city with the best service. more