I first thought the hotel was a bit dismal but then looking at all the staff with beautiful smiley faces that soom went, greeted with refreshing glass of cold fruit juice at reception and were able to check in right away. The room was very clean with a very good air conditioning .. There is a TV but no hairdryer... more

I stayed at the Reef Hotel over Christmas and New Year 2007. This was my first visit to Kenya and I was unsure what to expect having read a range of opinions on this website. On arrival the hotel doesn't look too impressive but we were greeted with a glass of cold fruit juice at reception and were able to... more

uncomfortable rooms, terrible service, cold tea/coffee for breakfast. We checked out 2 nights early when the toilet started to leak and had hot water problems. more

My partner and i came here for 10days, we absolutely loved it! its a 3 star, small hotel so dont expect a huge complex, however it has everything u need. The food was lovely in the hotel, expecially the bbq's. We went out of the hotel at night though alot. You have to go to the Tamarin restaurant. Its 10mins... more

The Hotel was nice , but i was treated like a prisoner my girlfriend who is local was treated rudely by security . I was constantly followed by security everywhere . They do not allow guests pariculary Kenyan women .The exception to this is if you are a western women you come come and go as much as you like... more

I was in Mombasa for several days on business and then decided to stay over for a bit of a rest. The Reef Hotel provided me with a great place to relax and feel good. The hotel remains as a good memory for me. Hope to go back again soon. My booking was done by some friends from Mombasa so... more

We stayed here in January 2007, booked late, read reviews worried! NO NEED TO BE HOTEL BRILLIANT < STAFF BRILLIANT <FOOD BRILLIANT Had the best holiday for years, and we are well travelled, cn't wait to go back!! Hotel clean, rooms cleaned daily, beds clean and comfortable, nothing too much trouble. When we arrived our room had only a double... more

We are von Germany,we booked the hotel by Hotel site.Our first experience was Terrible!we had to wait for 1 hour to get our Room ready hence we had booked some weeks earlier.they have very Unfriendly Staff.Expecially the waiters(namely Caroline and Josphat),they are Rude,Arrogant,Slow,and very Much indesciplined.Especially to German Tourists,when you are in All Inclusive or Halpension,they expect to be given... more

We booked this hotel through SNCF. The package included 2 days safari and then 4 days at Reef Hotel. The safari went very well but on the 3rd day we were "droped" at Reef. The hotel needs serious restoration works and the room/bathroom was VERY DIRTY. One may not relax in the beach which is just in front of the... more