In terms of 'bang for the buck', this is a decent hotel. I'm not sure it deserves its #19 ranking in Singapore, though.
Pros:
--Location. Right on Clarke Quay, and just minutes on foot to the MRT station. Taxis almost always waiting nearby. A medium-sized mall is across the street.
--Cleanliness/security. The room, like most in Singapore, was clean and... more
Management response from
Martin_Ehlers, Rooms Division Manager
Dear Guest,
Thank you for your valuable feedback on your recent stay at Swissotel Merchant Court Singapore; we regret the unfavorable experiences. Please be assured that they do not reflect the usual high standards of our hotel. At the same time, we thank you for your positive comments about the location, cleanliness and security of the hotel.
We have since...