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Swissotel Merchant Court


20 Merchant Road, Singapore 058281, Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Contemporary Resort-type Hotel set near the Singapore River, within walking distance of Clarke Quay Festival Village & Chinatown.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $194 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 211 traveler reviews
  • What to Expect:
    • 4 based on 166 reviews Rooms
    • 4 based on 163 reviews Service
    • 4 based on 164 reviews Value
    • 4 based on 166 reviews Cleanliness
    • 4 based on 24 reviews Pool

Reviews of Swissotel Merchant Court

( 1-10 of 221 )
Jan 5, 2009

Hotel rooms were clean. Was given a room that could accommodate 2 adults and 3 children which was 2 double beds and a rollaway which was great. The children enjoyed the pool area which was well maintained. The location is great as the MRT is close and lots of restaurants. Restaurants at the hotel are a little pricey but that... more

Jan 4, 2009
1/1 found this review helpful

We have stayed at the Merchant Court for many a stopover. For families it is a wonderful choice. Excellent resort style pool area with separate kids pool and a slide into the main pool that is very much a favourite. Even though the children have a wonderful time the area still seems to remain peaceful as I am not sure... more

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4 of 5 stars
Davao, Philippines
Jan 3, 2009

I really appreciated the great service from the staff I received in my stay at the hotel. They were obviuosly well-trained but I loved the fact that our interaction was sincere and not just hotel procedures. I stayed at the hotel as a stop-over from Siem Reap. I had requested for a big bed and when they didn't have available... more

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4 of 5 stars
New York
Jan 2, 2009
1/1 found this review helpful

Business travel from 12/19 to 12/21. Absolutely fantastic location! Chinatown is about a 5 minute walk from the hotel. Great mall right across the street from the hotel with a food court that offers a variety of food across all price ranges. Hotel room was perfectly adequate with the most comfortable bed in which I have ever slept! Thank you... more

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4 of 5 stars
Mumbai (Bombay), India
Dec 30, 2008

Visiting Singapore in December can be a scary option at times. Room rates are outrageous. So i was a bit surprised to see that I got a rate of SGD 175 for this hotel on the website. It is a good 4*+ hotel and to get this rate around Christmas was a surprise. This can be attributed to the global... more

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4 of 5 stars
Quezon City, Philippines
Dec 28, 2008

This is the 6th hotel that I have stayed in Singapore. Expedia gave me a good rate during the dates that I wanted so I decided to give it a try. I was totally happy with that decision. The property is located in Clarke Quay, just a stone's throw away from the bar/club district of Singapore as well as a... more

Dec 27, 2008
1/1 found this review helpful

We stayed here for two nights and it was a convenient location. On check in we discovered they had given us 3 singles instead of a queen/king ... which we found odd as we stated we were a couple on reservation and giving someone 3 singles for 2 ppl is kind of a waste. The locaiton is handy - Clarke... more

Management response from
Martin_Ehlers, Rooms Division Manager

Dear Guest Thank you very much for your valuable feedback on your recent stay at Swissôtel Merchant Court Singapore. We appreciate your positive comments regarding our pool area and the location of the hotel, as well as for identifying our property and services as comfortable overall. At the same time, we thank you for sharing with us your feedback on...

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3 of 5 stars
Mountain View, CA
Dec 21, 2008
1/1 found this review helpful

Beyond location there is not much to recommend the Swissotel Merchant Court. There is just nothing special or exceptional about the place. Staff are friendly but frequently unhelpful, such as the concierge who suggested that a print shop "might be that way," while pointing vaguely. At another point they told me that no rooms in the hotel had wireless internet-... more

Management response from
Martin_Ehlers, Rooms Division Manager

Dear Guest We thank you for sharing with us your valuable feedback on your recent stay at Swissôtel Merchant Court Singapore. It is with great regret to read that your stay with us was not to your satisfaction; please accept our apologies. Comments like yours are very important to us, as they help identifying opportunities for improvements. Pertaining to the...

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4 of 5 stars
Surrey, UK
Dec 10, 2008
1/1 found this review helpful

We stayed at The Swissotel Merchant Court in October for four nights on route to Australia. We booked a Swiss Business Advantage room which had been recently renovated. It was a spacious and modern room which we had a very comfortable stay in. The only thing we thought was a bit strange was why they hadn't chosen to upgrade the... more

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3 of 5 stars
Kuala Lumpur, Malaysia
Dec 9, 2008
2/2 found this review helpful

In terms of 'bang for the buck', this is a decent hotel. I'm not sure it deserves its #19 ranking in Singapore, though. Pros: --Location. Right on Clarke Quay, and just minutes on foot to the MRT station. Taxis almost always waiting nearby. A medium-sized mall is across the street. --Cleanliness/security. The room, like most in Singapore, was clean and... more

Management response from
Martin_Ehlers, Rooms Division Manager

Dear Guest, Thank you for your valuable feedback on your recent stay at Swissotel Merchant Court Singapore; we regret the unfavorable experiences. Please be assured that they do not reflect the usual high standards of our hotel. At the same time, we thank you for your positive comments about the location, cleanliness and security of the hotel. We have since...

Reviews of Swissotel Merchant Court

( 1-10 of 221 )
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Swissotel Merchant Court Also Known As

Address: 20 Merchant Road, Singapore 058281, Singapore