Stayed here on business for three nights in November 2008.
Room quality was excellent: modern design, good bed, decent shower, nice flatscreen tv.
Service in the hotel was up to Asian 5 star standards. Excellent food at poolside restaurant "Brunch". Gym was not brilliant, but ok for 5 star hotel. Friendly staff everywhere.
Only grumble I have is that you... more
Management response from
PPSINGCS, Manager, Guest Care Services
Dear London_user,
First and foremost, thank you for selecting Pan Pacific Singapore during your recent visit to Singapore.
We are pleased to learn of your positive feedback on our services and room quality. Conversely, please accept our sincere apologies for the disruption you faced. In keeping with our personalized care philosophy, it would be our pleasure to ensure that a...