I don't understand the negative reviews. This is a wonderful and very classy hotel. We paid AUD$174 per night and it was a beautiful, large room with a great view (and free slippers!). The concierge, tour desk operator and reception staff were very helpful. Every staff members greets you when you walk past and they are all very friendly and... more

Overpriced, small and dirty and then a billing problem that was never straightened out and I finally gave up. I travel to Singapore quite often and thought I would give this hotel a try, but never again. There are many other hotels in Singapore that are much nicer and cost less. more

we needed a hotel in town and it has to be near a train station for convenience. this is the most decent we can find for slightly over SDG200. the rooms are clean with just right amount of space for 2 people. it's just opposite Chijmes, 5 minutes stroll from Raffles City, 10minutes from Bugis Junction, very convenient. the hotel... more

Spent 6 nights at the Carlton and couldn;t find anything to complain about. Staff were good in all departments. Room was always clean and so was the carpet (someone made a comment on here about it being dirty). Building going on outside our window was very interesting to watch and the noise was very minimal. We stayed in Room 1114... more

I was recommended this hotel by my travel agent and I had some small doubts after reading reviews on tripadvisor. As the trip was special occasion I emailed the hotel directly before my visit and they were very courteous. I am happy to report a very lovely stay. Staff were very nice and even had a fruit basket waiting for... more

Stayed 3 nights at the Carlton recently whilst attending a trade show. Upon check in was told that the rooms were not available yet and to be back by 2-3 pm . This was perfectly reasonable so left and returned at 3 pm to be told that the room was available. Asked for a smoking room and was told that... more

We have just returned from a 14 night holiday in Bali followd by 4 nights staying at the Carlton Hotel in Singapre. The check in was smooth and we upgraded to a Premier room without even asking. The room was clean with a nice bathroom and separate shower cubicle. Our only problem was that they took our bathrobes away after... more

The experience of staying with the "4 star hotel" is kinda disappointed. Let's talk about the good points first. The counter staff are friendly and they offered us an upgrading of the room, and it is at 22nd floor, the view is fabulous that you can see the whole city from the window~ However when i stepped in the Deluxe... more

Stayed two nights on 15-17 Oct for a business training workshop. Hotel looked good upon arrival, great location, nice lobby and decor. However, I was immediately put off by the young lady who checked me in. I felt she treated my three colleagues and I like little children on a holiday by ourselves, instead of the business travellers that we... more