Well where do i start, this was our 3rd year at the hotel and its definetley been run to the ground, it was filthy, the food was rubbish, the pool was a disgrace, there was a terrible smell coming from the drains!! My daughter got the tummy bug everyone was getting, i blame the pool or the food, but one... more

We have just returned from this hotel early this morning and felt I had to write and let everyone know about it. I've never left a review before but felt compelled to do so. Firstly we arrived at approx 10pm, hungry after a long day and was told there was no food but here is a pizza menu!!! MMMM is... more

just back first impresion good in entrance hall then went down hill women complain about being stuck in lift this happened to 3 people i talked too i used stairs room was old and crumbling pool aera very dirty broken sun beds black bits in pool lots of broken tiles only response for rep was that was why first choice... more

we have just returned from our holiday in tenerife i can honestly say we have never enjoyed ourselves so much on 1 holiday the kids club was amazing (AMON) ha ha the entertaiment staff were also very good and they all worked very hard our room was very clean we were on floor 335 and the maid came in every... more

stayed at ocean palace in july booked with hello holidays (medinland) do not book with them after care service is terrible more

we have just returned from ocean resort hotel and we had a good holiday, the hotel is good not great dont expect 4* though, it is tired and needs updating and decorating especially the communal areas. we stayed in a superior suite room which was ok a very large living and dining/kitchen area, good size bathroom and bedroom. there was... more

I went to Ocean Resort Hotel in February 2008. We went for 1 week all inclusive and were expecting a 4* Hotel. This was the first time i had been all inclusive but it wasnt the first time for my partners family who we travelled with. We had superior rooms , which were nice and sapcious with a seperate sleeping... more

Having read so many bad reviews about this hotel we wondered what we were letting ourselves in for! First of all let me say that the First Choice team were fantastic, they worked hard and were always pleasant and friendly, every day Jenny, Chloe and Natalie walked past our appartment and always said hi, whatever time of day or night.We... more

We booked this hotel through youtravel.com via olaholidays.com because it stated 4 star and showed us pics of a nice hotel. They didnt tell us that we would be shoved in a block of apartments behind which the ocean resort had bought, these used to be called Nogal apartments and were joined to the main hotel via a wooden bridge... more