The hotel appears to be close to finishing renovations- pictures in our room had not yet been hung but the room had new furnishing, microwave and refrigerator. The service provided by the staff is the reason we like to stay at this hotel. We have stayed with this hotel for many years and it has been in need of some... more

We had to stay here since all hotels in the area were booked. Based on the nenwly remodeled exterior ( remodeling still in progress) this hotel is upgrading its look into the year 2008 finally. Our king bed room was all new furnishing, new carpet, new television, night stands, headboard. There were not any pictures on the walls yet, with... more

This hotel is undergoing major renovations, and is best avoided until they are finished. There is no lobby or restaurant and it is difficult to get to (a problem that will not be solved by the renovations). We got a good rate from Hotwire, and the room was clean, so we weren't completely unhappy, but on vacation we like everything... more

I am a priority club member so booked the room from the Holiday Inn website. Spent the previous night at Holiday Inn Express in Flat Rock, NC. This Holiday Inn in Pigeon Forge looks old from the outside. There is a good sized addition going on for conference rooms I think. I could deal with the remodel...concrete floor in the... more

Booked through hotwire, did not state when booking that hotel was under massive renovation, once booked and notified of hotel name, found on tripadvisor and found several reviews about renovation, due to not being able to cancel, Hotwire policy, I called hotwire anyway and was told that once family got to hotel to call and notify them if any problems.... more

I reserved a room at Holiday Inn Pigeon Forge for a quick escape from reality before my last year at college. The property was fantastic. Check In was quick and easy, and having Priority Rewards was an excellent thing to have at this property. I had a room on the concierge level which is where the pet rooms were. I... more

I booked one niight via hotwire but wished I hadnt. I paid $70 with tax . The hotel is in a great location two lights from Dollywood on the main parkway. However it is undergoing a major refit at present and the lobby is like a building site. the rooms were Ok but we had a power cut all evening-... more

I booked our room very far in advance and read the reviews at the time of the booking. Unfortunately for us a major remodel commenced about two weeks before we arrived. This hotel is in complete remodel mode, complete with large dumpsters parked outside and ripped up parts of the hotel. You know the ad on TV where the couple... more

My church did a couples retreat for the weekend and so we came down excited! I had read "decent" reviews about this hotels but this was far below my expectations. There is some remodeling going on but this hotel has that "cheap" feel to it. The carpet was extremely dirty and looked water damage in the halls and in the... more