We stayed in Houston during the quilt convention (although we were not there for it) so as you could imagine Houston wasn't the happening town we expected. The hotel itself is great, modern decor, fantastic services and amenities. Our room was quite large and had all the latest comforts. It was quite good value as well. The downside was the... more

I actually had my wedding here back in October of 2007. They were absolutely FANTASTIC!!! They were having huge turnover at the time with their wedding consultant, but managed to recover in the most wonderful way. The management bent over backwards for me, my family and our guests. We had quite a few out of towners who were staying at... more

How bad was it? let me count the ways: The rooms were shabby and dusty. The food was inedible and not as advertised on the menu. Room service took 40 minutes. Best of all: the staff just walks into your room without knocking. WTF? I've never had that happen in a hotel. On the plus side: the staff is very... more

The Alden was an incredible refuge following hurricane Ike . The staff could not have been more helpful during a very difficult time for everyone. The Alden continued to provide excellent service and accomodations while operating on a very reduced staff. The general manager and several other key personnel were onsite throughout the ordeal. Room service was maintained from the... more

The Alden Hotel was very pleasant. We were greeted cordially and told that we would have a quiet room away from the elevator on the 8th floor. It was a great place to stay to walk to Minute Maid park as we took in the Astros/Yankees' game the night of our arrival. I was honed into the smell of the... more

We stayed here for our anniversary. I loved the corner room on the 10th floor. It was a mini suite. It had great views and an even better bathroom. It was somewhat noisey due to construction across the street. Room service was great. My husband had them serve us the top to our wedding cake as a surprise for me,... more

I booked my stay at the Alden back in March as I was planning a special gettaway for my boyfriend's birthday (two months in advance). I booked the "so smitten" package. Afterwards, I stummbled upon the reviews for this hotel. I was horrified. I was going to call and cancel and book somewhere else, but my co-worker talked me out... more

Hotel offers dry cleaning/laundry service. One option is to have laundry returned the same day if it is picked up before noon. On the day before I checked out I left my laundry at 11am and requested on the form for it to be returned the same day. The hotel did not return the laundry on the same day. When... more

This is a decent boutique hotel, no more and no less. The boutique feel isn't really carried through all aspects. The area is a bit rough. I live in a large city so it's not like I am just not used to urban areas. You definitely would not want to explore the area at night. We sure didn't. During the... more