We stayed here while visitng relatives in Houston. The plan was to be close to the Galleria as well as the airport. The staff was EXTREMELY helpful. They advised us on which local restaurants we should visit. Additionally, the beds were SO comfortable! Nice sound-proof, clean rooms. No creepy "hotel" feeling that can come with staying at a hotel. The... more

We had a terrific weekend stay at the Hilton Houston Southwest. My spouse and I were greeted very nicely, and were checked in promptly. There were four people behind the front desk. Room was very clean! Very comfortable bed! Breakfast was above average, and staff was very helpful. It's not the best location, but still very close to the Galleria.... more

I knew something was amiss when I arrived at the hotel via cab, and there was no one there to help with my bags -- at 2 p.m. The only hotel employee I saw was one weary soul at the front desk who didn't really seem to care about her job too much. Most Hiltons are abuzz with activity when... more

We had a major event at this hotel, costing thousands of dollars and were treated like DIRT. It was the worst experience ever and the management staff was TERRIBLE ! NO CUSTOMER SERV ICE AT ALL; AT ALL!!!!! The way they treated us "other people" as we were so passionately called was nothing less than unacceptable. I was very disappointed!!!!! more

I stayed at this location for an extended weekend. I did review all of the other reviews before staying here. This location is great if you are just staying for one night and have very basic needs. Overall, I probably wouldn't stay at this particular location again: Pros: Good location off the highway, very accessible. The beds were comfortable and... more

This was my first stay at the Hilton Southwest . I found the staff to be very friendly and made me feel like a VIP upon my arrival. I was very happy and would stay again! more

Having reasonably high expectations of a Hilton property, my first glance into the lobby did not leave a positive impression as there were security guards patrolling it. The service was patchy at best as staff seemed to prefer wandering off to do their own thing to serving the guests. Ordering a drink at the bar was near impossible as there... more

We had the worst experienced from this hotel! It was bad that i couldn't wait to share this to all of u planning to visit Texas.I've been to diffrnt hotels ... and Hilton hotels, but boy to my surprise,this hotel is the worst of the worst. On the day of our check-in,i found left over candies,coins & candy wrappers in... more

Room was ok as was the price, but the hotel is REALLY noisy. On our second night the entire 2nd floor was booked for a birthday party and the music floated up the elevator shaft. I thought the music was from across the hall and it was actually 8 floors down. I complained 4 times and the front desk said... more