Our family just spent 2 days at this hotel over the Christmas holiday. The rooms were clean and nice, and the heavenly beds were heavenly as usual. Parking is way too expensive and we probably could have parked in the adjacent mall for less money. We had breakfast in the hotel restaurant and the food was mediocre and the service... more

I am a fan of Westins - I like the dark wood and clean lines in the decor, and I'm never let down with the service - ever! I also really like the Heavenly Bed - it's clean and soft, and the down comforters are lovely. This location is nice - especially for being in town for business within walking... more

Very nice hotel in the gas lamp district. Right next to the Horton mall. Within walking distance to everything you could need. A better than average gym for a hotel. Ate at both restaurants, and both were very good, buy a little expensive more

I don't know, I've just always thought that Westins thought they were nicer than they actually are. First impressions are usually pretty good (maybe it's that "clean linen" smell they pump into all their hotels). But I always seem to find that they are always a little beaten up behind the curtains. Stained carpet, uncomfortable chairs, noisy air conditioner, it's... more

The hotel staff were friendly- check in and concierge were both pleasant and easy experiences. The hotel layout is a bit confusing. Our king room included a chaise lounge and a chair and a desk. Decent sized, we had a view of the mountains (or do they call them hills in Southern CA?) I sat out by the outdoor pool... more

I reserved 5 rooms at the hotel for a conference that we were attending. Even though I reserved King rooms through my travel agent, the agent only reserved Double rooms. When I asked for a King, was told that none were available for the first night, but that they could move us the next morning. Being on of their Platinum... more

We booked via priceline into the lowest category of room for $124, an approximate 38% savings off the lowest available rate. At check-in I upgraded to the Senator's Suite, one of 4 specialty bi-level suites at the property. After a quick 2 minute negotiation and approval by the manager, the $1500 suite was given to us for only a $500... more

I booked this hotel before I read the reviews and was apprehensive about what I would find. The Westin Gaslamp exceeded my expectations that were based on negative reviews I had read. The King room on the 12th floor was quiet, clean and had a view of the bay. Elevators were all functional and there was never more than a... more

My family and I stayed at this hotel for 4 nights. The staff is friendly and helpful, but the hotel is in need of an update. The lobby is not bad but the the room shows a lot of wear and tear. For the mid $200 price range I expect better. I would not stay here again. more