The experience started at the airport, where the Ritz has its own pavillion a few steps past customs. That was the beginning of a ritzy stay! There I was offered champagne and my pre check in proces was taken care of. Rather than a taxi, I took the transfers ($20 each way) with very little wait. Upon arrival (15 mins)... more

This was our 2nd stay at this hotel, both times we took advantage of the "key to paradise" all inclusive rate. WE had a 1br suite which had been just renovated in between our 1st stay in 07 and our 2nd in 08, they did a great job, the rooms have a Jamaican flair and are very colorful but in... more

This was our first experince with a Ritz Carlton. And we were some what disapointed. Room was nice with a double sink in the bathroom, king bed but springs in the mattress sounded like they were rusty, because every time we moved the sound kept you up at night. People were very helpful and friendly. One thing we didn't like... more

My family (2 adults 2 children 9, 4) stayed at the Ritz Rose Hall from 11/7/08-11/14/08. All in all we had an excellent trip and would recommend the Ritz Carlton Jamaica with no reservations. Arrival: Very smooth and impressive. After we cleared customs we simply made our way to the Ritz Carlton check in center in the airport and registered.... more

The hotel is beautiful, rooms provide ample space and comfort, food in all restaurants delicious - and after all those compliments, I must add that the service was phenomenal!!! The staff at the Ritz are over the top for service, friendliness and professionalism - starting with the champagne greeting upon arrival a the airport and again upon arrival at the... more

I was a little nervous after reading some of the earlier reviews about the hotel. We were celebrating our one year anniversary and I really wanted it to be special. It was a beautiful place, and we had a very nice ocean view room. However, it's not as luxurious as other Ritz Carlton hotels, but I've found that to be... more

We had a wonderful 3 days at the Rose Hall Ritz. One night we had a great bar-b-que on the beach one night with live entertainment. The pool is very nice and there were local vendors on property selling their goods. We did the river rafting- romantic but not really much to see. The room as you can see is... more

What could have been an ill-fated 5-day trip to Jamaica during hurricane season (thank you Gustav) turned into an amazing and unforgettable experience. From the minute I stepped off the plane and into the Ritz Carlton lunge at the Montego Bay Airport, I was treated very kindly with genuine enthusiasm. After having to postpone my trip due to the weather-... more

We just celebrated an anniversary at the Ritz and the staff went out of their way to make it most memorable, which included a few extras we were not expecting. The service was exceptional. All employees were courteous, friendly, and eager to please. The White Witch restaurant was closed for renovations during the month of September, but the three remaining... more