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Sun Village Resort & Spa Cofresi: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 869 Reviews
5.0 of 5 stars
301
4.0 of 5 stars
269
3.0 of 5 stars
91
2.0 of 5 stars
100
1.0 of 5 stars
108
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 58 hotels in Puerto Plata
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  • Hotel class: 4 of 5
  • Rooms: 305
  • Address: 1 Paradise Drive, Cofresi Beach Puerto Plata Dominican Republic
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Beachfront resort encompassing two and three story buildings set along the ocean, poolside or amid tropical grounds. This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $404 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sun Village Resort & Spa Cofresi

( 1-5 of 869 )
“Great time at Sunvillage”

Sun Village Resort & Spa Cofresi

Nov 17, 2008 New

A group of 6 of us stayed at Sunvillage from November 9-November 16th, 2008. We booked through Skyauction and got a great deal. We originally were assigned the standard rooms but we upgraded to superior. After looking at the standard rooms I'm glad we got upgraded because many of them were under the pool.
We arrived late and night and were greeted with cocktails. We had some trouble checking in but that was because a few people from our group had dropped out last minute. The superior rooms were very nice, had a great balcony and were roomy. The only slight complaint was that the room seemed to stay musty or damp the entire time. If I left a bathing suit or a damp shirt out to dry it took 3 days to dry. Also, the AC would drop and the tile would become very slippery. Other than that the room was fine.
The grounds were beautiful. Many pools to choose from all of which were clean. There were only two hot tubs though which I thought was a little odd. One at the beach by the bar and one at the spa pool. The one at the beach was either the same temperature as the pool or very hot. The beach was eh, lots of seaweed and a little dirty. If you are a beach person and want to do a lot of beach activities this may not be the resort for you. The staff was always friendly, always said hello. The bartenders were great. There were maybe 30 people at the resort the entire time so if your drink was empty before you even got halfway back to the bar they had a new one ready for you. At dinner they would always bring us shots and drinks.
The 3 restaurants were very nice. The italian being the best. The only complaint I would have about the food is the buffet. It was open air in that even though it had a roof there were no windows so flies or any other bugs could come flying in at any time and land on the food which was not properly covered or kept at the right temperature. I think the extra money to fully enclose this room would make a big difference. A few people got sick but it really wasn't that big of a deal.
We went to the casino one night which was pretty dead. They have a free shuttle there. There were maybe ten people in the casino and dwindled to just our group and another couple after midnight.
We did 2 activities outside the resort. The 27 waterfalls booked through Iguana Mama which was amazing. If you ahve been to Dunns River Falls in Jamacia this one is 10x better. A decent amount of work, we climbed, jumped and swam for 3 hours straight. The tour guides really did a lot of work. They had to pull you up most of the waterfalls, but that's what made it exciting. You know that not everyone can do this tour. Also, we saw other tours that only went a little ways in the river and then came out, so only book with Iguana Mama. Also, since this was the low season for this part of the DR they allowed other people to go in our group on a day that they usually don't have that tour available, and they were the only people in the group which was nice. We also did the cable car, it was $30 roundtrip from the resort and $12 pp to go up the cable car. I feel like for the money this really wasn't worth it. It was a great view and it probably would have been better if we had more people in the cab to cut that cost. The botanical gardens at the top also didn't have that many flowers.
The only other complaint I would have about the resort was the prices in their stores. At the cable car the cost was 700 pesos or $12US. Then later on that day we tried to buy a T shirt for 450 pesos and they told us that was $14US. They basically just made up prices for their products.
Overall it was a great trip. I don't think I would come back because there really wasn't much to do outside the resort, and I prefer a lot of activity during my vacations. But if the price is right like it was this time, maybe I would.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Persephone613's Summary
Date of Stay: November 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: July 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $404 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“How could you not have a great time???”

Sun Village Resort & Spa Cofresi

Save Review
5 of 5 stars
South Lake Tahoe, CA
Nov 17, 2008 New

I stayed at Sun Village from November 8-15, and had a wonderful experience there. I was definately nervous about the trip after reading some of the awful reviews, but after arriving I realized that I worried for nothing. I can understand some of the complaints that people have about the resort, but I am not the type to be bothered by little things- especially when I am having a blast on vacation. For example, I heard some folks grumbling about the water pressure in their showers, Yeah, the pressure wasn't that great, but there was plenty of hot water, and honestly, am I going to let something so trivial ruin my good time? No way.
So, if you are like me and it takes a lot to ruin your good time, you will love this place. To those who complain about everything and are hard to please, just remeber that you are traveling to a foreign country (and a poor one at that) and things are different than back home. If you keep an open mind, you won't have a problem.
The resort is absolutely beautiful- just like in the pictures you see on the website. I read a lot of complaints about there being too many stairs to climb, and I would agree that if you have a hard time getting around, this could be a problem. But for me, I didn't even notice the steps- they really are not bad at all. I really loved that the resort was set into the hill. From the top of the resort you get the most amazing view of the ocean, mountains and sunset. This view makes it worth every step! I have to agree with some of the other reviews that the beach really isn't the best I have ever seen. It is great to be able to sit at the bar and watch the waves, and you can swim and play in the water. But it just isn't the beautiful carribean beach that you would expect. It isn't bad, but there are better beaches close to the resort that you should check out.
We stayed in a standard room, and it was perfectly fine for me. Huge, comfy bed. Very clean, no smell of mildew. I loved the Ipod alarm clock. Mini fridge stocked daily with water, soda, beer. We had no problems with theft- we just kept everything important in the safe.
The food was good at the resort- and didn't feel sick at all during our stay. I would sy that the food is top end gourmet, but what can you really expect from an all-inclusive? I particularly like the mexican and the italian, but thought everything was good. As a note, I am a vegetarian and had no problem finding tasty things to eat. Each restaurant had a least a couple veggie friendly options. The best part of the all-inclusive is that you can't finish one drink wothout having a fesh one delived to you. The staff does a great job making sure that no one is ever thirsty!
I have to say, that the staff truly make this resort special. I have travelled a lot of places, but have never been treated so well by resort staff. You couldn't pass by anyone at the resort without them stopping to say hello and smile. The bartenders were so awesome- especially down at the beach bar. The waiters did such a great job- really all the staff we dealt with was friendly, professional, and eager to help.
The activities staff also helped make our stay great. My boyfriend and I are the active type. We don't really just like to sit around and read books all day like most of the other guests. Luckily there are tons of games and things to do at the resort. We played fisbee on the sand, basketball and volleyball in the pool, and even got a game of horseshoes going with some of the staff. There are also pool tables, fooseball tables, and ping-pong, We played them all!
I really recommend venturing out of the resort so that you can see the country and experience some of the local culture. You can sign up for excursions through the hotel, but be prepared to pay for them! We wnet on the paradise island snorkeling trip, which was really fun and wonderful, but it cost $95 per person. not cheap. So besided that one paid excursion, we ventured out on our own. We had a great time hoping on the local buses and goint to Cabarete (highly recommend for the amazing beach). You can't reallty rely on taxis because they are extremely expensive, so the buses are a nice cheap alternative. Just ask the hotel staff to tell you where you need to go. I also recommend the waterfall tour (we just went on our won rather tha through a paid tour and it only cost us about $10 plus bus fare). I ahd the best time playing in the pools and sliding down the waterfalls. Such a fun and unique experience- definately give it a try
I really think that you will have a great time at this resort- I was really sad to leave. I would definately recommend this resort to my family or friends- anyone looking for a great time.

  • This TripAdvisor Member:
    • Liked — Great pools, staff, activities, views, drinks, food....everything!
    • Disliked — Not the best beach on the island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tahoejules's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $404 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The worst! Stay away!”

Sun Village Resort & Spa Cofresi

Save Review
1 of 5 stars
Hamden,CT
Nov 17, 2008 New

To whom it may concern. I stayed at Sun Village Resort from 11-8-08 to 11-15-08, the place sucks, it took 3hours to get my room and the place was only 10% full.The managment was under trained,they never came out to address my problem The water pressure sucked and the food at the buffet sucked as well. My 9 year old son can make better food.But on a good note the bar staff and the restaurant staff was great PS. Who everrated this resort 4 star needs to go back.

  • This TripAdvisor Member:
    • Liked — bar staff and restaurant staff
    • Disliked — front desk and managment staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lalita83's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: September 29, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $404 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Very Relaxing Week!”

Sun Village Resort & Spa Cofresi

Save Review
5 of 5 stars
California
Nov 16, 2008

My husband & I recently returned from this wonderful resort. I can't say enough about this destination. Every employee had a cheerful smile and a readiness to help. Many, many thanks to Rafael at the Oasis Bar - he is the BEST Mojito maker ever!!! When he ran out of mint he sent a friend into town to buy it for him. Also, tremendous Bloody Marys! Our room was cleaned to perfection everyday, complete with towel hearts and flowers. Never a problem with theft. Most of our meals were quite good - especially at the Sonora Restaurant. Also, try the carbonara at Citrus. I relaxed by the pool for a whole week, which was my main goal. I would definitely return. Gracias to everyone!

  • This TripAdvisor Member:
    • Liked — The relaxing atmosphere, the pool, the mojitos and never having to lift a finger to do anything!
    • Disliked — Lots & lots of stairs. Helped keeping the weight in check, but definitely not a place for elder travelers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimber17's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: November 15, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $404 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Beautiful place, but needs improvement.”

Sun Village Resort & Spa Cofresi

Save Review
3 of 5 stars
Oradell, New Jersey
Nov 15, 2008
1/1 found this review helpful

The place is so beautiful and spacious! Every picture you take looks like you're in an exotic paradise. Do take lots of pictures! I've been to many all-inclusive places in DR and Mexico, and I think Sun Village's landscaping is one of the best . The food was great as well and the juice bar is unique to Sun Village.

HOWEVER......

Maybe it's just me, but rooms smelled overpoweringly moldy. Plus the shower was clogged and the water came up to my ankle. When we complained, they changed the room to a much nicer room on the 4th floor the next morning,but it was still musty. It was more bearable than our 1st floor room and I had similar experience at another resort in DR, so we settled. DR is really humid and I guess it's unavoidable.

Also, there is nothing much to do after sunset besides eating dinner and drinking. There's not much entertainment and little entertainment that they provide is, sorry to say, a bit cheesy. But what do you expect from all-inclusive resorts?

I recommend doing few excursions because you'll be so exhausted after dinner that you wouldn't mind going to bed early. I highly recommend 27 falls of Damajagua. It's a once in a life time experience where you get to jump off (or slide down) all 27 waterfalls. Bring water shoes.

The service was hit or miss. Some people were really nice, some ok, some drunk, and one in particular cursed me off in Spanish thinking that I wouldn't understand. Our consolation prize: Minibar stocked with beer and soft drinks for the rest of our stay.

If you were expecting white sandy beach, you will be disappointed. The pools are really beautiful and plenty so they make up for it..

Last tip: when you are buying stuff from vendors, haggle like crazy! I bought a necklace and earring set for $13 USD when their original asking price was $60 just for the necklace!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whykiki's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children
Was this review helpful? Yes No
Check Rates
Average price*: $404 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Sun Village Resort & Spa Cofresi

( 1-5 of 869 )
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