My husband and I dove with Stuart Cove's on Feb 16, 2008. We were only there for the afternoon while our cruise ship was in port, and we booked the dive through the ship. We expected that the cruise line would be dealing with reliable and safe tour operators, which has been our experience in the past.
This was quite a different experience and did not inspire confidence right from the start. Some of our concerns are just "nuisance" complaints - the dive shop didn't make a good impression - but we also had concerns about the safety and maintenance of equipment. To begin with, the staff seemed disorganized. The woman who met our group at the ship's pier left us standing there for about 20 minutes while she dealt with another group, then when she returned she asked us what time we had to be back at our ship and seemed flustered by the answer as though she had not known before that we had only 6 hours in Nassau. All of a sudden she was in a hurry, and we were hurried all afternoon after that. We were taken by bus to the dive shop, where they seemed to be short-staffed and had difficulty locating appropriate gear in the proper sizes for all the divers. My husband went into the shop to ask for a nitrox tank and the clerk was curt with him, asking why he had left it to the last minute and not pre-ordered it. (He couldn't have, from a cruise ship). We were left to load our own equipment onto the boat, which took off in a hurry. I connected my regulator (air hose) to my air tank and immediately it started hissing and leaking air at the connection. When I expressed concern to the dive leader (Rupert, who incidentally seemed nice enough but a little stressed and frazzled, maybe overwhelmed?), he initially shrugged it off as minor, before suggesting to try another tank. The second tank worked better but when I tried the mouthpiece it froze open, leaking air. Rupert then gave me another regulator. The second regulator worked better but then when I connected the hose to the dive jacket it hissed again. Rupert claimed it was only a minor leak and not to worry about it. By this time we here headed out to sea and I was feeling thoroughly scared and wondering if I wanted to dare dive at all. In the end I decided to go ahead and watch my air gauge closely; it was a calm day and the boat was moored , so I figured if there was a problem I could just cut the dive short and surface. During the dive I found that the air leak really was minor - I did not run low on air - but that the air that was leaking was going into my jacket. A few minutes into the dive I began to rise and had difficulty keeping down near the bottom. I had to keep letting air out of my jacket every few minutes during both dives to constantly adjust my buoyancy. It was just aggravating.
On our first dive we were down for 34 minutes to a max 80 feet but the majority of the dive was at about 60-65 feet. It was a great dive, by the way - along the edge of a sea wall that plunges down, Rupert said, to around 6000 ft. But when we came up to the boat there was again talk of a rush to get to the second dive so they could get us back to our ship on time. We were taken down for our second dive after a surface interval of only 22 minutes, and even though the second dive was shallow (39 feet) that seemed too short of a surface interval to safely decompress between dives. All of us on the boat were concerned. The second dive was not so good - we were supposed to see a wreck but Rupert couldn't locate it - perhaps he is new? I felt kind of sorry for him - he kept swimming way ahead of the group, presumably looking for the wreck, and we surfaced without seeing it. Fortunately we did see one memorable creature on this dive to make it worthwhile - reef sharks. After the second dive we were hustled back to the dock and onto the bus for our ship, and ended up arriving back at the ship early - 45 minutes before the deadline, so they needn't have rushed us quite so much.
If and when we ever get back to the Bahamas (and it would be worth going to dive with the reef sharks) we will definitely look for another dive centre.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.